Returns & Exchanges
At Sportsfuel Supplements NZ, we want to ensure you are completely satisfied with your health and fitness journey. If your order isn't quite right, we offer a straightforward return and exchange process for unopened products within 30 days of purchase.
Check Eligibility
Ensure the item is unopened, in its original packaging with seals intact, and was purchased within the last 30 days.
Contact Our Team
Email our customer support team with your order number and reason for return to receive a Return Authorization number.
Package Your Items
Securely pack the products to prevent damage during transit and include a note with your order details and Authorization number.
Ship and Track
Send the package back to our Hamilton warehouse using a tracked courier service; once received and inspected, we will process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing